Terms and Conditions

These terms and conditions (the "Terms") govern your access to and use of the website and services offered by Hire A Camp and Trippntale Outdoor Adventures Private Limited (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. General Provisions 1.1. The Service is a marketplace for individuals to list and book camping accommodations.

1.2. The Service is intended for use by individuals who are 18 years of age or older. If you are under 18, you may not use the Service without the involvement of a parent or guardian.

1.3. The Service is provided "as is" and without any representation or warranty, whether express, implied, or statutory. We do not guarantee the accuracy, completeness, or reliability of the Service. We may change, modify, or discontinue the Service at any time without notice.

1.4. The Service is not intended for use in emergency situations. If you are in an emergency situation, you should contact the appropriate emergency services directly.

1.5. By using the Service, you agree to comply with all applicable laws, rules, and regulations. You are solely responsible for your conduct and any data, text, information, or other content that you submit, post, or display on or through the Service.

1.6. The Service may contain links to third-party websites or services that are not owned or controlled by Hire A Camp and/or Trippntale Outdoor Adventures Private Limited. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse, support, or assume any liability for any third-party websites or services. If you access any third-party websites or services through the Service, you do so at your own risk.

2. Eligibility 2.1. To be eligible to use the Service, you must be 18 years of age or older and capable of forming a binding contract.

2.2. You may not use the Service if you have been previously banned or suspended from using the Service.

3. Account Registration 3.1. In order to use certain features of the Service, you must register for an account. When you register for an account, you must provide accurate and complete information, and you must update your account information if it changes.

3.2. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Hire A Camp and/or Trippntale Outdoor Adventures Private Limited immediately of any breach of security or unauthorized use of your account.

3.3. You may not use the Service for any illegal or unauthorized purpose, including collecting users' personal information or using the Service to commit fraud.

4. Listings 4.1. The Service allows individuals to list their camping accommodations for rent. If you are a property owner or manager, you may create a listing for your camping accommodations.

4.2. You are solely responsible for the accuracy, completeness, and legality of your listings. You must ensure that your listings do not violate any applicable laws or regulations, or any third-party rights, including intellectual property rights.

4.3. Your listings must not contain any false, misleading, or deceptive information, including about the availability, location, or condition of your camping accommodations.

4.4. You must promptly update your listings if the availability, location, or condition of your camping accommodations changes.

4.5. You must respond to all inquiries and booking requests in a timely manner.

4.6. You may not discriminate against any user on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, or any other characteristic protected by law.

4.7. You may not charge a fee for using the Service, except for any fees that are specifically authorized by Hire A Camp and/or Trippntale Outdoor Adventures Private Limited.

4.8. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited reserves the right to remove any listing that violates these Terms or that is otherwise inappropriate or offensive.

5. Bookings and Cancellations 5.1. The Service allows users to book camping accommodations that have been listed on the Service.

5.2. When you make a booking, you are entering into a binding contract with the property owner or manager. You are responsible for paying all fees and charges associated with your booking, including any applicable taxes and service fees.

5.3. You must provide accurate and complete information when making a booking, including your full name, contact information, and payment details.

5.4. You may not cancel or modify a booking without the permission of Hire A Camp and/or Trippntale Outdoor Adventures Private Limited. If you need to cancel or modify a booking, you must contact Service directly.

5.5. If you cancel or modify the booking you may or may not be eligible for the refund in your bank account or in the form of Hire a camp credits, This depends on various factors including the cancellation policy of that particular property, however the final decision remains of the Service (Hire A Camp and/or Trippntale Outdoor Adventures Private limited).

5.5.1 In the case of inclement weather or other unforeseen circumstances, Hire A Camp (Trippntale Outdoor Adventures Private Limited) may offer a full, partial or no refund at its discretion.

5.6. If you have a dispute with a property owner or manager, you must contact the property owner or manager directly to resolve the dispute. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited is not responsible for and will not be involved in any disputes between users.

5.7. You must comply with all applicable laws, rules, and regulations when using the Service, including any local laws or regulations that apply to your booking.

5.8. You may not discriminate against any property owner or manager on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, or any other characteristic protected by law.

6. Fees and Payments 6.1. The Service allows property owners and managers to charge fees for their listings. The fees will vary depending on the type, location, and availability of the camping accommodations.

6.2. When you make a booking, you are responsible for paying all applicable fees and charges, including any taxes and service fees. The fees and charges will be processed through the payment method you provide at the time of booking.

6.3. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited reserves the right to change the fees and charges for using the Service at any time. Any changes to the fees and charges will be posted on the Service and will become effective immediately.

7. Intellectual Property 7.1. The Service and all content and materials included on the Service, including text, graphics, logos, images, and software, are the property of Hire A Camp and/or Trippntale Outdoor Adventures Private Limited or its licensors and are protected by Indian and international copyright and trademark laws.

7.2. You may not use any content or materials on the Service for any commercial purpose without the express written consent of Hire A Camp and/or Trippntale Outdoor Adventures Private Limited.

8. Indemnification 8.1. You agree to indemnify and hold Hire A Camp and/or Trippntale Outdoor Adventures Private Limited and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

9. Disclaimer of Warranties 9.1. The Service is provided on an "as is" and "as available" basis. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited makes no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service.

9.2. To the fullest extent permitted by law, Hire A Camp and/or Trippntale Outdoor Adventures Private Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.3. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited does not warrant that the Service will be uninterrupted or error-free, and Hire A Camp and/or Trippntale Outdoor Adventures Private Limited will not be liable for any interruptions or errors.

9.4. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited does not endorse, warrant, or guarantee any listings or other information provided by users of the Service, and Hire A Camp and/or Trippntale Outdoor Adventures Private Limited will not be liable for any damages arising from your use of or reliance on any such listings or information.

10. Limitation of Liability 10.1. Hire A Camp and/or Trippntale Outdoor Adventures Private Limited will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Service, even if Hire A Camp and/or Trippntale Outdoor Adventures Private Limited has been advised of the possibility of such damages.

10.2. In no event will Hire A Camp's and/or Trippntale Outdoor Adventures Private Limited's total liability to you for all damages, losses, and causes of action arising out of or in connection with your use of the Service exceed the amount paid by you, if any, for accessing or using the Service.

11. Dispute Resolution 11.1. In the event of any dispute arising out of or in connection with these Terms or the Service, the parties will attempt to resolve the dispute through negotiation and mediation.

11.2. If the parties are unable to resolve the dispute through negotiation and mediation, the dispute will be resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration will be conducted by a single arbitrator appointed by mutual agreement of the parties or, if the parties cannot agree, by the Indian Council of Arbitration. The arbitration will be conducted in English and will take place in Dehradun, India.

11.3. The decision of the arbitrator will be final and binding on the parties, and judgment on the arbitration award may be entered in any court having jurisdiction.

12. Governing Law 12.1. These Terms and the relationship between you and Hire A Camp (Trippntale Outdoor Adventures Private Limited) will be governed by the laws of India without regard to its conflict of law provisions.

12.2. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of Dehradun.

13. Request to suspend bookings of your Property on HireACamp

13.1 Booking Suspension Request Process:

a. Hosts must submit a formal request to suspend bookings on their property on HireACamp through the designated support channels provided on the platform.

b. The request should include the following information:

i. Host's name, contact information, and HireACamp account details.

ii. Details of the property to have bookings suspended, including property name, location, and unique identification number (if applicable).

c. HireACamp will review the request and respond within a reasonable timeframe to confirm the acceptance of the booking suspension.

13.2 Obligations:

a. Once HireACamp confirms the acceptance of the booking suspension request, the host agrees to:

i. Continue displaying the property listing on HireACamp, ensuring that all relevant information, including property description, availability, and pricing, accurately reflects on the HireACamp website.

ii. Update the property calendar to reflect the unavailability of the property for the requested period.

c. If there are existing bookings that overlap with the requested suspension period, hosts must fulfill their obligations to those guests accordingly.

d. Suspending bookings for a property on HireACamp does not automatically remove your property listing from the website. The host understands and acknowledges that any content, including but not limited to images, descriptions, and reviews, associated with the property may still be accessible or visible on the platform.

14. Request for removal of your Property on HireACamp

14.1 Removal Request and Payment:

a. Hosts may submit a formal request for the complete removal of their property information from the HireACamp platform. This includes the removal of the property listing, images, descriptions, reviews, and any associated content.

b. In consideration for the removal of all information, hosts agree to pay half the amount of their total earnings through the HireACamp platform, subject to the approval of HireACamp. The specific payment details and approval process will be communicated by HireACamp upon receipt of the removal request.

14.2 Obligations:

a. Once HireACamp approves the removal request and the payment is confirmed, HireACamp agrees to promptly remove all information and associated content related to the host's property from the HireACamp platform.

b. Hosts understand that once the removal process is complete, the property listing will no longer be visible or accessible on HireACamp.

c. Hosts must comply with any additional requirements or instructions provided by HireACamp in relation to the removal process and payment.

14.3 Indemnification:

a. The host agrees to indemnify and hold HireACamp and its affiliates harmless from any claims, losses, damages, liabilities, costs, or expenses (including but not limited to marketing expenses, SEO costs and legal fees) arising out of or related to the suspension of bookings on their property.

14.4 User Content and Data:

a. Upon the removal of the property from HireACamp, the host understands and acknowledges that any content, including but not limited to images, descriptions, and reviews, associated with the property may no longer be accessible or visible on the platform.

b. HireACamp retains the right to retain certain data and content associated with the property, in accordance with its Privacy Policy and legal obligations.

14.5. HireACamp reserves the right to reject any request for the suspension or removal of a property listing on HireACamp, at its sole discretion.

15. Miscellaneous 13.1. These Terms constitute the entire agreement between you and Hire A Camp (Trippntale Outdoor Adventures Private Limited) with respect to the Service, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Hire A Camp (Trippntale Outdoor Adventures Private Limited).

15.2. If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

15.3 Hire A Camp (Trippntale Outdoor Adventures Private Limited) may assign these Terms, in whole or in part, at any time without notice to you. You may not assign these Terms or transfer any rights to use the Service without the prior written consent of Hire A Camp and/or Trippntale Outdoor Adventures Private Limited.

15.4. The failure of Hire A Camp (Trippntale Outdoor Adventures Private Limited) to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.5. You acknowledge and agree that Hire A Camp (Trippntale Outdoor Adventures Private Limited) and its affiliates are third-party beneficiaries of these Terms, and that such parties will have the right to enforce these Terms against you.

16. Changes to These Terms 16.1. Hire A Camp (Trippntale Outdoor Adventures Private Limited) reserves the right to modify these Terms at any time. If we make any material changes to these Terms, we will post the updated terms on the Service and update the "Last Updated" date at the top of these Terms.

16.2. Your continued use of the Service after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

17. Privacy Policy 17.1. Hire A Camp (Trippntale Outdoor Adventures Private Limited) respects your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose your personal information when you use the Service. By using the Service, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

18. Digital Millennium Copyright Act Notice 18.1. If you are a copyright owner or an agent thereof and believe that any content on the Service infringes your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

(d) information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and an electronic mail address;

(e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

18.2. Our Copyright Agent for notice of claims of copyright infringement on the Service is:

Hire A Camp Attn: Copyright Agent

hello@hireacamp.com

18.3. Please note that under section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

19. Termination 19.1. Hire A Camp (Trippntale Outdoor Adventures Private Limited) may terminate or suspend your access to the Service at any time, for any reason, and without notice.

19.2. If your access to the Service is terminated, you will no longer be able to access your account or any of the content or materials on the Service.

19.3. The provisions of these Terms that by their nature should survive termination will survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

20. Feedback 20.1. If you provide any feedback or suggestions to Hire A Camp (Trippntale Outdoor Adventures Private Limited) regarding the Service, you hereby assign to Hire A Camp (Trippntale Outdoor Adventures Private Limited) all rights, title, and interest in and to such feedback and suggestions, and Hire A Camp (Trippntale Outdoor Adventures Private Limited) will be free to use, disclose, reproduce, license, distribute, and otherwise exploit such feedback and suggestions without any obligation, royalty, or restriction based on intellectual property rights or otherwise.

21. Acknowledgement 21.1. By using the Service, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. You also acknowledge that these Terms constitute a binding and enforceable legal contract between you and Hire A Camp (Trippntale Outdoor Adventures Private Limited).

22. Contact Information 22.1. If you have any questions or concerns about these Terms, please contact Us at hello@hireacamp.com.